Can I have my money back please I want to go back to work

I bort a return ticket from Johannesburg to Grahamstown on the computicket website the payment was successful up until I went to try and collect the bus tickets the bus company told me that computicket **** the booking and the cancelled it and they never refunded me back my money so I had to buy another ticket from my own pocket again and if I read the reviews about them I would have never used them at All, went to my bank that I used to buy the tickets and I was told it might take up to 45 working days for the situation to be resolved so now I have to make other ways for transport money to go back home I would never advice any one to use computicket ever again