Bad service at Computicket I want my refund!

<p>On the 21 October 2016 me and my son where about to go to Joburg, with an SAA flight, at the airport my son past on. So we had to cancel the trip. I requested refund from SAA they refered me to Computicket where I bought the tickets from. I spoke to Nomfundo Buthelezi - Dhlomo | Travel</p> <p>Travel Supervisor 1 December 2016, regarding the refund as per our communication I was told refund will take 6-8 weeks. Since today the 5 January 2017 I have not receive anything. This morning I spoke to Samantha Blendulf at 11:11am, she told me that I will be refunded an amount of R200.00 as SAA refuse to pay the full amount which I paid was R3400.00. I want my full refund today.</p>