Bad customer service n horrible too.

I requested a refund from Computicket on the 17th May and was asked to send my banking details wich I did n the lady sent me an email saying I will get a refund within 3 to 7 days.I called after 7 days n I was told to wait for 14days and I did,after 14 days I called again and was told to go to the store for a refund and they even sent me an email to get a refund. When I got to Cherkers they called n was told I couldn't get my refund ,I must ask the organizers to communicate with them for my refund. I left n called again found a guy who advised me to go back to the store I told him I can't as I am back at work n said I will go on Friday n Friday I called before I went to the store.when I got to the store was told they have been offline since Monday n computicket knows.Guys my petrol waisted and airtime waisted because of *********** people still no refund even today.I request a refund bcs the event venue was changed 3days before the event. Can I please get my refund, I bought the ticket online.