SS
Sunette S
1 reviews | Active since May 2024
02 May 2024, 12:17
Urgent quotation for share certificate required
All my documents have been received at Computershare Investor Services in Rosebank and send to Southern Cross Financial Consultants (Pty) Ltd to provide me with a quotation to pay the once off insurance payment payable to obtain a new share certificate. Without the certificate I cannot sell my shares. To date I have not received the quotation and urgently need to sell my shares. It is almost 4 months now. *** for Southern Cross Financial Consultants does not even ring to contact them and no email address provided.
Helpful (0)
Replies (5)0
Replies (5)
Computershare's replyOfficial
02 May 2024, 12:29Good day Sunette Swanepoel,
Thank you for sharing your experience, we sincerely apologise for the level of service you have experienced. A consultant will be in touch with you shortly to assist.
Kind regards,
Computershare
Thank you for sharing your experience, we sincerely apologise for the level of service you have experienced. A consultant will be in touch with you shortly to assist.
Kind regards,
Computershare
Best regards,
Computershare's reply02 May 2024, 12:29
Official
Good day Sunette Swanepoel,
Thank you for sharing your experience, we sincerely apologise for the level of service you have experienced. A consultant will be in touch with you shortly to assist.
Kind regards,
Computershare
Thank you for sharing your experience, we sincerely apologise for the level of service you have experienced. A consultant will be in touch with you shortly to assist.
Kind regards,
Computershare
Best regards,
Computershare's replyOfficial
02 May 2024, 13:45Good Day Sunette Swanepoel,
I trust you have been contacted by our consultant. Please revert urgently should the query not be resolved so as to escalate further.
Thank you for your feedback.
Kind regards,
Computershare
I trust you have been contacted by our consultant. Please revert urgently should the query not be resolved so as to escalate further.
Thank you for your feedback.
Kind regards,
Computershare
Best regards,
Computershare's reply02 May 2024, 13:45
Official
Good Day Sunette Swanepoel,
I trust you have been contacted by our consultant. Please revert urgently should the query not be resolved so as to escalate further.
Thank you for your feedback.
Kind regards,
Computershare
I trust you have been contacted by our consultant. Please revert urgently should the query not be resolved so as to escalate further.
Thank you for your feedback.
Kind regards,
Computershare
Best regards,
SS
Sunette S's updateReviewer Update
02 May 2024, 13:56Good day.
A consultant have contacted me and confirmed I will receive the quotation by the end of the day.
Will respond once received.
Thank you very much.
Regards
Sunette
A consultant have contacted me and confirmed I will receive the quotation by the end of the day.
Will respond once received.
Thank you very much.
Regards
Sunette
SS
Sunette S's update02 May 2024, 13:56
Reviewer Update
Good day.
A consultant have contacted me and confirmed I will receive the quotation by the end of the day.
Will respond once received.
Thank you very much.
Regards
Sunette
A consultant have contacted me and confirmed I will receive the quotation by the end of the day.
Will respond once received.
Thank you very much.
Regards
Sunette
SS
Sunette S's updateReviewer Update
02 May 2024, 14:54Good day
I have received the quotation now from Southern Cross Financial Consultants.
I appreciate the fast response.
Regards
Sunette
I have received the quotation now from Southern Cross Financial Consultants.
I appreciate the fast response.
Regards
Sunette
SS
Sunette S's update02 May 2024, 14:54
Reviewer Update
Good day
I have received the quotation now from Southern Cross Financial Consultants.
I appreciate the fast response.
Regards
Sunette
I have received the quotation now from Southern Cross Financial Consultants.
I appreciate the fast response.
Regards
Sunette
Computershare's replyOfficial
12 May 2024, 20:55Good Day Sunette Swanepoel,
Thank you for the feedback, please don't hesitate to contact us for any further assistance.
Kind regards,
Computershare
Thank you for the feedback, please don't hesitate to contact us for any further assistance.
Kind regards,
Computershare
Best regards,
Computershare's reply12 May 2024, 20:55
Official
Good Day Sunette Swanepoel,
Thank you for the feedback, please don't hesitate to contact us for any further assistance.
Kind regards,
Computershare
Thank you for the feedback, please don't hesitate to contact us for any further assistance.
Kind regards,
Computershare
Best regards,