Still unable to get my share payout

i app**** for my Vodacom shares payout just before the deadline in March. Everything was completed via the online portal. I was advised the money was paid into my account. I asked which account only to realise it was the incorrect account. They then said I must wait for the money to return and they will then pay it into the account I requested in my original application. A week later they paid it into the same incorrect account again. I call back numerous times only to be told I must wait again for the money to be paid back and then they will for sure pay it into the account I stipulated this time round. Last week I was advised the money was processed and should reflect 11 or 12 April... I am very unhappy at the haphazard way my request has been handled. Nobody in the call centre can ever give me a certain answer. My money was supposed to be in my account this morning. NOTHING IS REFLECTING. I am tired of calling in and being put on hold for long, at my expense only to be given feedback that never materialises. What is going on within your company?? <br> I have spoken to the manager Brian, on numerous occasions and he has not bothered to call me back when he says he will.