Sasol Inzalo Shares

Good day,

I visited the Compushare in Rosebank, I was told this is the head office on the 18th of January and this where everything gets done. I provided the consultant ( Thabo) with my details and asked for them to be updated for my Sasol Inzalo Shares, informing him that this was an urgent query as I would like to sell my shares. He assured me by Friday someone will call me to sell my shares, he was going to immediately update my details. Friday passed no call, Monday I take the initiative to call to find out what is going on and i am told to call on Thursday. This morning I call and I speak to a consultant by the name Marchia, with attitude she tells me she cant assist me the process now takes 7 working days, which one is it really 1 day, 3 days or 7 days to get details updated? I asked to speak to a manager and my call ends, she did not help at all. All I got was attitude and no assistance from Marchia. This is appalling behavior from a consultant who is meant to be assisting shareholders. My details are still not updated and I have no idea when I will be able to sell my shares. Can someone assist with this query as it becoming a dreading and annoying process to get my details updated.

Your assistance on this matter will be greatly appreciated.

Regards