GN
Gerhard N
1 reviews | Active since Apr 2016
18 Aug 2020, 16:43
Sanlam/Computershare steeling dividends and shares if you don’t claim by end August. But if you try you up against a wall.
Trying for a week to sort out a simple problem, No response, no proper communication! Dividends owed to me but seems like Computershare and Sanlam now trying to steel the dividends And shares of people. Some rule that if your dividends not claimed before end August, clients/shareholders will lose their dividends and shares. Have spend hours online, promises of e-mail that will be send. Changed all my information 3 times already. Now they not happy with my joint bank account. What next will they need???? My COVID status???? Try to talk to a senior person!1 what a joke!1
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Replies (2)0
Replies (2)Computershare's replyOfficial
19 Aug 2020, 09:38Dear Gerhard
Your complaint has been escalated to management and they will contact you on the number/email address provided to assist in resolving this matter for you as soon as possible.
Kind regards
Computershare
Your complaint has been escalated to management and they will contact you on the number/email address provided to assist in resolving this matter for you as soon as possible.
Kind regards
Computershare
Computershare's reply19 Aug 2020, 09:38
Official
Dear Gerhard
Your complaint has been escalated to management and they will contact you on the number/email address provided to assist in resolving this matter for you as soon as possible.
Kind regards
Computershare
Your complaint has been escalated to management and they will contact you on the number/email address provided to assist in resolving this matter for you as soon as possible.
Kind regards
Computershare
Computershare's replyOfficial
19 Aug 2020, 11:58Dear Gerhard
We have tried a few attempts to establish contact via your mobile number and email this morning to help resolve the matter as quickly as possible for you. Understandably, you may be busy and we will attempt to reach out again.
Should you be able to, please respond to the email so that we can work on this with the highest priority.
Thank you
Computershare
We have tried a few attempts to establish contact via your mobile number and email this morning to help resolve the matter as quickly as possible for you. Understandably, you may be busy and we will attempt to reach out again.
Should you be able to, please respond to the email so that we can work on this with the highest priority.
Thank you
Computershare
Computershare's reply19 Aug 2020, 11:58
Official
Dear Gerhard
We have tried a few attempts to establish contact via your mobile number and email this morning to help resolve the matter as quickly as possible for you. Understandably, you may be busy and we will attempt to reach out again.
Should you be able to, please respond to the email so that we can work on this with the highest priority.
Thank you
Computershare
We have tried a few attempts to establish contact via your mobile number and email this morning to help resolve the matter as quickly as possible for you. Understandably, you may be busy and we will attempt to reach out again.
Should you be able to, please respond to the email so that we can work on this with the highest priority.
Thank you
Computershare
