TC1WR
The Co-Op 11 Westbourne Rd
1 reviews | Active since Jul 2018
17 Jul 2018, 13:34
Poor Service
Good Day, I have been trying since the end of last month to activate a dormant account. The consultants has taken 2 various e mail addresses. To date I have not received any documentation. I have made numerous calls. Either I get no answer, get transferred back and forth until the phone eventually cuts off or the consultant promises to email me documentation to re-activate the account. Please can you be so kind as to contact me regarding the resolution of this matter. A direct telephone number to someone that can help, an e mail address and name would also help.
Really frustrated with this matter at the moment.
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Computershare's replyOfficial
18 Jul 2018, 15:11We sent an email on 4 July to one of the email addresses you provided advising of the documentation required to release the dividend payment. As discussed on the telephone, you will also need to send the original share certificate to our offices so that we can exchange it for the new certificate.
As soon as we receive the documentation, we will update the account and the dividends will be paid into the bank account.
Kind regards
Computershare
Best regards,
Computershare's reply18 Jul 2018, 15:11
Official
We sent an email on 4 July to one of the email addresses you provided advising of the documentation required to release the dividend payment. As discussed on the telephone, you will also need to send the original share certificate to our offices so that we can exchange it for the new certificate.
As soon as we receive the documentation, we will update the account and the dividends will be paid into the bank account.
Kind regards
Computershare
Best regards,