paying dividends to a non shareholder

Dear Sir/Madam<br> <br> I logged a query with Computershare on the 13.01.2015. (U***)<br> I had taken out shares with Computershare and given them my banking details on the applicationform.<br> However this bank account number (***) was closed in 2008. <br> Computershare was told by Standard Bank when paying out my dividends that the account number was not valid, obviously because my account number was no longer in use. Within the 6 months of Computershare trying to pay out my dividends, I then received a letter from Computershare requesting me to provide new banking details as they were unable to pay out my dividends. This was the first and only time that I was aware that dividends were been paid to me. However I did not submit my new banking details when I received the above mentioned letter as I was still in a process of opening up a new bank account. I did not receive any other letter from Computershare following up on the letter that they sent me requesting me for my new banking details or a letter stating that that the dividends were actually paid (whereby I could question it).<br> I called the call centre (December 2014) to find out the process on how to submit new banking details