YC
Yusuf C
1 reviews | Active since Oct 2020
16 Oct 2020, 08:52
Pathetic non existent service - they simply do not care!!
I have been sending emails to them since June, and ZERO response. I am enquiring on my Liberty share payout but nobody responds or calls back. It's almost like this company does NOT exist. I am appalled at the shocking service - I need someone very senior from Computershare to contact me to resolve my share payout from Liberty
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Computershare's replyOfficial
16 Oct 2020, 16:39Dear Yusuf
We escalated your complaint internally to a senior representative who has attempted to establish contact with you today to urgently resolve this. We understand you may have been busy and we will endeavor to make contact.
Our representative has informed us that a voice message on your mobile and an email to you has been provided with his contact information so that you have them available to you. (Using the information provided when you posted your complaint on Hello Peter). He will continue trying to reach out next week.
Kind regards,
Computershare
We escalated your complaint internally to a senior representative who has attempted to establish contact with you today to urgently resolve this. We understand you may have been busy and we will endeavor to make contact.
Our representative has informed us that a voice message on your mobile and an email to you has been provided with his contact information so that you have them available to you. (Using the information provided when you posted your complaint on Hello Peter). He will continue trying to reach out next week.
Kind regards,
Computershare
Computershare's reply16 Oct 2020, 16:39
Official
Dear Yusuf
We escalated your complaint internally to a senior representative who has attempted to establish contact with you today to urgently resolve this. We understand you may have been busy and we will endeavor to make contact.
Our representative has informed us that a voice message on your mobile and an email to you has been provided with his contact information so that you have them available to you. (Using the information provided when you posted your complaint on Hello Peter). He will continue trying to reach out next week.
Kind regards,
Computershare
We escalated your complaint internally to a senior representative who has attempted to establish contact with you today to urgently resolve this. We understand you may have been busy and we will endeavor to make contact.
Our representative has informed us that a voice message on your mobile and an email to you has been provided with his contact information so that you have them available to you. (Using the information provided when you posted your complaint on Hello Peter). He will continue trying to reach out next week.
Kind regards,
Computershare