MH
Mark H
1 reviews | Active since Jan 2011
22 Oct 2020, 14:21
Non-Existent Service.
For more than three months I have been asking for an activation code to activate my account on line at their investor centre. However, it demands an "activation code", which when the relevant button is pressed, "will be sent within 7 days...". Well, I've done that, I've called, been cut off numerous times and still have not received my activation code. I have no idea what happens there - the excuse of "Covid-19" is just a mask for gross ineptitude - and I would welcome some form of resolution. PLEASE HELP!!!
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Computershare's replyOfficial
23 Oct 2020, 08:17Dear Mark
We apologize profusely for the inconvenience. We have escalated your complaint and one of our representative will be in contact with you.
Kind Regards
Computershare
We apologize profusely for the inconvenience. We have escalated your complaint and one of our representative will be in contact with you.
Kind Regards
Computershare
Computershare's reply23 Oct 2020, 08:17
Official
Dear Mark
We apologize profusely for the inconvenience. We have escalated your complaint and one of our representative will be in contact with you.
Kind Regards
Computershare
We apologize profusely for the inconvenience. We have escalated your complaint and one of our representative will be in contact with you.
Kind Regards
Computershare