NL
Neville L
1 reviews | Active since Dec 2016
20 Jun 2018, 09:06
No Response to numerous EMails
Yet again I find myself reporting on Computershare for not reply to emails. I have written to them on 7, 15 and 18 June 2018. I have received an email stating the following:
Dear Shareholder Thank you for your email enquiry. Your email has successfully been delivered to Computershare Investor Services. Your query is important to us and we will endeavour to respond as soon as possible. Please note that a copy of your message is included below. Kind Regards Computershare Investor Services (Pty) Ltd
Why it should take so long for a simple reply is beyond me. Very bad service
Neville Lichtenstein
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Computershare's replyOfficial
25 Jun 2018, 10:44We do apologise for not having responded timeously to your email messages. We are pleased that we have been able to provide you with the information required.
Please accept our sincere apologies for the inconvenience you have been caused and do not hesitate to contact us if we can be of any further assistance.
Kind regards
Computershare
Best regards,
Computershare's reply25 Jun 2018, 10:44
Official
We do apologise for not having responded timeously to your email messages. We are pleased that we have been able to provide you with the information required.
Please accept our sincere apologies for the inconvenience you have been caused and do not hesitate to contact us if we can be of any further assistance.
Kind regards
Computershare
Best regards,