No one at work
I got a call from this company which I couldn't take as I was busy. I returned the call only to find that they couldn't find anyone to assist. The call centre staff only answers the call and put callers on mute until they are forced to cancel the call. The also insult the caller expressing that they are knocking off in a few minutes time. This is just bad and has soured my experience with this company.
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Computershare's replyOfficial
10 Jun 2020, 09:36Dear Nkosi
We're sincerely sorry for the experience you had when returning this call. We have escalated your feedback to management, as this will only help us improve.
Once again, we apologise profusely.
Kind regards,
Computershare SA
We're sincerely sorry for the experience you had when returning this call. We have escalated your feedback to management, as this will only help us improve.
Once again, we apologise profusely.
Kind regards,
Computershare SA
Best regards,
Computershare's reply10 Jun 2020, 09:36
Official
Dear Nkosi
We're sincerely sorry for the experience you had when returning this call. We have escalated your feedback to management, as this will only help us improve.
Once again, we apologise profusely.
Kind regards,
Computershare SA
We're sincerely sorry for the experience you had when returning this call. We have escalated your feedback to management, as this will only help us improve.
Once again, we apologise profusely.
Kind regards,
Computershare SA
Best regards,