LW
Lucinda W

1 reviews | Active since Oct 2010

19 Jan 2017, 11:02

Never heard of such ...

<p>i called Computershare on the 19/01/2017 enquired about the divident, i was told my banking details has not been submitted, i was told which documents to submit,i then told the lady my ID is in my ****en surname and my bank acc in my married surname i will submit a certified copy of my marraige certificate, she then told me the divident will not be paid out into the account if my ID and bank account doesnt have the same Surname. which i find really stupid,i work for the bank and i'v never heard of anything like this , as long as the bank confirms with my ID number its my account i dont see whats the issue with computer share.</p>

0
Replies (1)
Computershare
Computershare's reply20 Jan 2017, 14:14
Official

We do apologise that you were given incorrect information by our Call Centre agent. As our Shareholder Services department advised you by telephone, we are arranging for the payment of your dividend into your bank account.

Please accept our sincere apologies for the inconvenience you have been caused.

Kind regards

Computershare

Best regards,