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Keith

1 reviews | Active since Sept 2021

12 May 2025, 09:32

I have being having problems in registering my Online Account with Computershare for months

I have being having problems in registering my Online Account with Computershare for months. I have phoned their Call Centre on numerous occasions and spoken to different agents some said they could not help others said they would take the matter up with their IT Department. The problem is I am not receiving the e mails from Computershare so that I can confirm my email adres to finalize the Online Registration of my account with Computershare. Very bad service from a massive company like Computershare

0
Replies (5)
Computershare
Computershare's reply12 May 2025, 09:59
Official
Good day Investor

Thank you for reaching out, we sincerely apologize for the level of service you have experienced.  A relevant department will be in touch with you to assist.

Kind regards, 
Computershare
K
Keith's update12 May 2025, 10:02
Reviewer Update
I really hope that this going to happen because all I have had in the past months is promises promises and more promises.
Computershare
Computershare's reply12 May 2025, 10:45
Official
Dear MR KEITH ERROL LUCAS

We do apologise for the inconvenience caused. Please be advised that your request is send to the web queries department to assist you further with your request.

Kind regards, 
Computershare
K
Keith's update12 May 2025, 11:25
Reviewer Update
I have sent my complaint/query to web queries a couple of times already with NO RESPONSE from anyone. This exactly how I have been sent from Pilkar to Pist by Computershare in the past Really this is becoming a joke
Computershare
Computershare's reply16 May 2025, 10:41
Official
Dear MR KEITH ERROL LUCAS

Thank you for contacting Computershare. We appreciate the opportunity to be of service to you.

I hope your query has been resolved now.

Kind regards, 
Computershare