Horrible service

<p>I can't even get simple instructions from the call centre on how to transfer shares from a deceased to his grandson's Standard bank share account.</p> <p>Each time i call i am given a new set of required documents and prosedures to follow,</p> <p>I spoke to Godfrey on the 29th of March 2017 and to Keabetswe on the 30th of March 2017</p> <p>Everytime i am told i will received the required form by close of business, well i am still waiting....</p> <p>I asked Godfrey if I could speak to a manager to see if that person would be able to assist with this simple task but i am then just kept on the line with no one responding </p> <p>I had been trying to get some one to help me and was on the phone for more than an hour whereas i was waiting for the manager Audrey to answer my call. i was eventially told Audrey was busy and couldn't take my call.</p> <p>I am thus now still sitting with a problem where i don't know how to do this transfer and no one at Computershare to assist.</p> <p>The level of incompetence is astounding, surely there should be some one at Computershare that can assist me?</p>