AQ
Athi Q
1 reviews | Active since Jun 2018
19 Aug 2019, 13:24
*****
My dad has been trying to sell his Telkom shares now he was told the id number is not the same as his.Its been 3 weeks now and they still have not responded or given an answer to what hapened..
Helpful (0)
Replies (3)0
Replies (3)
Computershare's replyOfficial
19 Aug 2019, 13:29Dear Athi
Thank you for sending through your concern - we will escalate this internally and get someone to urgently contact you to gather the relevant information so we can investigate.
Kind regards,
Computershare
Thank you for sending through your concern - we will escalate this internally and get someone to urgently contact you to gather the relevant information so we can investigate.
Kind regards,
Computershare
Best regards,
Computershare's reply19 Aug 2019, 13:29
Official
Dear Athi
Thank you for sending through your concern - we will escalate this internally and get someone to urgently contact you to gather the relevant information so we can investigate.
Kind regards,
Computershare
Thank you for sending through your concern - we will escalate this internally and get someone to urgently contact you to gather the relevant information so we can investigate.
Kind regards,
Computershare
Best regards,
AQ
Athi Q's updateReviewer Update
19 Aug 2019, 13:34That is exactly why i wrote here because what you are saying you gonna do is what was said by that lady and nothing came of it.My dad is old took his pension now when its time for him to enjoy his investments you giving him a hard time.Why was this never picked up by your security people because it is clearly *****.I am escalating the matter to Ombudsman also
AQ
Athi Q's update19 Aug 2019, 13:34
Reviewer Update
That is exactly why i wrote here because what you are saying you gonna do is what was said by that lady and nothing came of it.My dad is old took his pension now when its time for him to enjoy his investments you giving him a hard time.Why was this never picked up by your security people because it is clearly *****.I am escalating the matter to Ombudsman also
Computershare's replyOfficial
20 Aug 2019, 10:52Dear Athi
Thank you for allowing us to make contact with you and investigating the matter further. The account has since been updated and the resolved. Apologies for any frustration or inconvenience experienced on your part.
Kind regards,
Computershare
Thank you for allowing us to make contact with you and investigating the matter further. The account has since been updated and the resolved. Apologies for any frustration or inconvenience experienced on your part.
Kind regards,
Computershare
Best regards,
Computershare's reply20 Aug 2019, 10:52
Official
Dear Athi
Thank you for allowing us to make contact with you and investigating the matter further. The account has since been updated and the resolved. Apologies for any frustration or inconvenience experienced on your part.
Kind regards,
Computershare
Thank you for allowing us to make contact with you and investigating the matter further. The account has since been updated and the resolved. Apologies for any frustration or inconvenience experienced on your part.
Kind regards,
Computershare
Best regards,