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sM
sinaye M

1 reviews | Active since Nov 2020

26 Aug 2026, 14:02

Disgusted by your service

I am very much disappointed by the level of service I am getting from you guys honestly. When will you very get back to me with the feedback on my enquiry. This has been going since April, I do not know what to do next. I have to each and every time submit a complaint on this platform to get feedback

0
Replies (6)
Computershare
Computershare's reply26 Aug 2026, 15:10
Official
Dear Sinaye Mlumbi

Thank you for reaching out, we sincerely apologize for the level of service you have experienced and apologies for the inconvenience caused.

 Please note that one of our Customer Consultants will contact you shortly.

Kind regards, 
Computershare
sM
sinaye M's update27 Aug 2026, 09:46
Reviewer Update
I am still waiting on feedback from you. Sothern Cross is eithet not responding after I have made a payment.
Computershare
Computershare's reply27 Aug 2026, 11:09
Official
 Dear Sinaye Mlumbi

Thank you for reaching out, we sincerely apologize for the level of service you have experienced and apologies for the inconvenience caused.

 Please note that one of our Customer Consultants will contact you shortly.

Kind regards, 
Computershare
 
sM
sinaye M's update28 Aug 2026, 11:56
Reviewer Update
Still no feedback. You requested proof of paymznt yesterday but not even a call to confirm receipt. Feedback will be appreciated even via email
sM
sinaye M's update28 Aug 2026, 14:56
Reviewer Update
Another week ending with no feedback
Computershare
Computershare's reply28 Aug 2026, 15:30
Official
 Dear Sinaye Mlumbi

Thank you for reaching out, we sincerely apologize for the level of service you have experienced and apologies for the inconvenience caused.

 Please note that one of our Customer Consultants will contact you shortly as we tried calling you yesterday and your number went straight to voicemail.

Kind regards, 
Computershare