Customer Service at ComputerShare

Lolitta Hillman I recognize Lolitta Hillman for her 5 star quality. I got the push around when trying to sell my shares. The constant reply, "it is being processed, someone will contact you." This continued for about 3 weeks, until I happened to get hold of Lolitta Hillman.

She took charge of the case, explained exactly which documents caused the delay, which we fixed together. She even told me about whom to contact for another unrelated share transaction.

Lolitta even took the time to advise me why the sale was being processed.

Despite the frustration experienced prior to Lolitta's experience, I now have a better view of ComputerShare.

Lolitta is a true professional, who brings credit to her organisation for her knowledge and empathy. We, as customers, need more people like Lolitta.