Computershare Service Nightmare

I am writing this review as a last resort after trying everything to communicate with Computershare agents to get my shares. I have called countless times and submitted documents that are required to 1. place shares on the market to be sold and 2. to receive dividends. However to this day I still have not received any positive feedback after countless calls, emails and physical handing over of documents. I submitted documents pertaining to my shares on the 28th of April and others on the 7th of May at their walk in centre in Rosebank. I was told to wait for 7-10 working days for all my documents to be processed but today I was told that my banking details have not yet been loaded, when I asked for an explanation I received none. Computershare is this how you treat your clients? By sending them from pillar to post when they ought to receive what rightfully belongs to them? There is a communication breakdown between your agents and clients. I am appalled at the lack of efficiency and customer care at this company. What is your brand promise to your clients and what are you doing to meet it? THE SERVICE IS ABSOLUTLEY PREPOSTEROUS TO SAY THE LEAST!