NJ
Norma J

1 reviews | Active since Jan 2024

28 Mar 2024, 11:10

COMPUTERSHARE CIRCUS

It has been years for me trying to finalise United building society subscription shares of a deceased estate. Here we have a company with no transparency. Every time I have to phone in or email the progress of this claim and in return speak to many different people and have no conclusion in return. Still I am waiting for the outcome cause it’s in my father’s name but managed by his late employer too. Because of that it may not be valid. I sent in on 2 February documents again to FICA and when I phoned in to the equities department on Monday 17 March 2024. I have been told by the person that there is nothing on the system. Forward the documents to the group admin email. Every consultant gives me a different story . What is this ? Really pathetic !!

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Replies (1)
Computershare
Computershare's reply28 Mar 2024, 11:34
Official
Dear Norma

We apologise about this experience and have escalated this to management to investigate and reach out to you so that we can resolve this.

Kind regards,

Computershare 

Best regards,