1 reviews | Active since Jul 2018
Communicating with a black hole
FIRSTRAND LIMITED
KILTOM INVESTMENTS (PTY) LTD - C ********** 029
I am very frustrated about the continued lack of communication from Computershare.
1. On 18/8/2018, I delivered personally all documentation for arrear dividends to be apid out to a Mrs Hendricks. I have sent 2 follow up emails, 3 phone calls, and not a single message has been returned.
2. I have paid the indemnity fee for the company, sent a copy of the form in, and merely requested that I be let know whether any further information is needed, and whether the scanned form suffices, or an original form is needed. Nothing.
It is like communicating with a black hole. Please can someone from Computershare contact me urgently to resolve these minor admin issues. Chris Bertie
We apologise for a delay in our response to you and for missing your review at the time. We are now actively reading and responding to our reviews. Should your issue remain unresolved, please let us know and our team will gladly assist.
Kind regards,
Computershare SA
Best regards,
We apologise for a delay in our response to you and for missing your review at the time. We are now actively reading and responding to our reviews. Should your issue remain unresolved, please let us know and our team will gladly assist.
Kind regards,
Computershare SA
Best regards,
