Broken online login mechanism

It is shocking to note that for days now Computershare has not resolved the failing login issue on their web trading platform, dr.computershare.co.za Computershare, fix your login defect urgently. How is that that you're experiencing such catastrophic failure on such a simple authentication mechanism? Stop running your IT department out of your garage at home. That's for you to park your car in. The '80s are long behind us. Here's the error being returned on your website: "Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached. " Let me guess.... you're going to respond saying that my high-speed fibre line is not fast enough to communicate with your service... C'mon, get it sorted out! We have shares to trade!