JH
Johan H
1 reviews | Active since Jun 2018
15 Jun 2018, 10:57
BEYOND USELESS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Gross incompetence from the entire company as a whole world wide. I email and phone them for an entire week and not able to provide me a pin to log into my profile. In the meantime share price is dropping and they are costing me money because I cannot log in to sell the shares.
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Computershare's replyOfficial
18 Jun 2018, 13:21We do apologise for the time it took to reset your password. We are currently experiencing much higher than usual query volumes but have now allocated extra resources to deal with the backlog.
Please accept our sincere apologies for the inconvenience you have been caused.
Kind regards
Computershare
Best regards,
Computershare's reply18 Jun 2018, 13:21
Official
We do apologise for the time it took to reset your password. We are currently experiencing much higher than usual query volumes but have now allocated extra resources to deal with the backlog.
Please accept our sincere apologies for the inconvenience you have been caused.
Kind regards
Computershare
Best regards,