aM
afsana M
1 reviews | Active since May 2013
29 Jun 2020, 13:42
bad service - sanlam computershare
i am trying to get hold of sanlam computershare. i have been to their offices to hand deliver documents but no one was there i left documents with the security but no one has bothered to call to say they received it. i have been calling everyday but hold for over 30 mins and no one picks up. can someone please assist. the documents are of my late father apparently they suppose to be in by end of june and today is already the 29 june. please can someone help.
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Computershare's replyOfficial
29 Jun 2020, 13:51Dear Afsana
The security at Computershare’s offices have been providing individuals at Computershare with documents left for them. Many employees have been working remotely due to Covid-19 and only a handful come in to the office. As a result of working remotely, delays may be experienced and we apologise for this.
We will send your Hello Peter post on to internal teams to confirm that they have received your documents and ask a representative to contact you in this regard.
Kind regards,
Computershare SA
The security at Computershare’s offices have been providing individuals at Computershare with documents left for them. Many employees have been working remotely due to Covid-19 and only a handful come in to the office. As a result of working remotely, delays may be experienced and we apologise for this.
We will send your Hello Peter post on to internal teams to confirm that they have received your documents and ask a representative to contact you in this regard.
Kind regards,
Computershare SA
Best regards,
Computershare's reply29 Jun 2020, 13:51
Official
Dear Afsana
The security at Computershare’s offices have been providing individuals at Computershare with documents left for them. Many employees have been working remotely due to Covid-19 and only a handful come in to the office. As a result of working remotely, delays may be experienced and we apologise for this.
We will send your Hello Peter post on to internal teams to confirm that they have received your documents and ask a representative to contact you in this regard.
Kind regards,
Computershare SA
The security at Computershare’s offices have been providing individuals at Computershare with documents left for them. Many employees have been working remotely due to Covid-19 and only a handful come in to the office. As a result of working remotely, delays may be experienced and we apologise for this.
We will send your Hello Peter post on to internal teams to confirm that they have received your documents and ask a representative to contact you in this regard.
Kind regards,
Computershare SA
Best regards,