BAD SERVICE FROM THIS COMPANY

We have been trying to sort out my mother in law's estate, we lost the certificate then forms need to be completed which we did in July and sent to them by e-mail AND courier, we were notified that a certificate were issued at last.<br> Now to get shares sold another lot of form some of which we already submitted had to re-send it again. <br> On the 20th of October I spoke to Shereen and ask her what ells do they need, extra forms were completed and we submitted it again via e-mail on the 20th.<br> Up till this time the e-mail not even opened yet. <br> We trying for the last 3 months to sort this out and still nothing. <br> I think it is time to report them to the Ombudsman and let the whole South Africa know how bad their services are.