Bad service and attitude by Computershare

I app**** for shares to be paid out to me and on the date that the application was made I also updated my banking details. Nobody from Computershare contacted me to advise whether the application was successful or not and whether they can confirm that the banking details was updated on their side. I called and emailed them on numerous occasions to confirm they have the correct banking details to ensure that funds was not paid into incorrect account. All this was done well before the cutoff date for applications. All this was done only to find that they paid the funds into the incorrect bank account. I now have to wait an extended period for them to pay it into the correct bank account. I would not recommend this company's service to anybody as their staff do not provide the correct and sufficient feedback or response.