1 reviews | Active since Sept 2021
Bad Service
I would like to express my utter disgust with service I am receiving from Compushare South Africa. I have trying for a long time to get my Login details sorted out by phoning Compushare. The last 2 times I was on my cellphone for average of 20 minutes each time. I then sent a email to Compushare and I got automated email reply which reads as follows " We will respond to your enquiry as soon as possible via email or telephone. Should you not hear from us within 48 hours, please contact our Call Centre on ***or +***0" Really what company sends it's clients such a automated reply email after me spending a whole of money on telephone calls to try and get my problem sorted out. Really Computershare this totally unacceptable
Thank you for reaching out, we sincerely apologize for the level of service you have experienced and apologies for the inconvenience caused.
Please note that one of our Customer Consultants will contact you shortly.
Kind regards,
Computershare
Thank you for reaching out, we sincerely apologize for the level of service you have experienced and apologies for the inconvenience caused.
Please note that one of our Customer Consultants will contact you shortly.
Kind regards,
Computershare
Thank you for contacting us. We sincerely apologize for your experience and regret any inconvenience or frustration this may have caused.
Please note that one of our Customer Consultants will contact you shortly.
Kind regards,
Computershare
Thank you for contacting us. We sincerely apologize for your experience and regret any inconvenience or frustration this may have caused.
Please note that one of our Customer Consultants will contact you shortly.
Kind regards,
Computershare