Always on leave

<p>I sometimes wonder if big companies that have call centres where we should report our complaints to ever give their staff training or even think to listen to us the Customer! It seems like all of them is on permanent leave cause no one seems to get back to you! What furstrates me the most is if you tell us "This call is recorded for your safety and security " Really !</p> <p>I have been battling with over a month to get my husbands shares account Fica with computershare. I got the simple excuse oh sorry the call centre gave you the wrong e mail adress ! (When i followed up what is happening) Refering back to my initial comment on training where the hell did he get that adress. I have sent a email on their site requesting our emial adress to be changed as well. Still missing in action. I have requested a activation pin for months . Also still missing in action. We have decided to sell our shares as we feel to deal with such a imcompetent company would just lead to futher financial losses. When one of your consultants come back from leave and feel rested and well enough to respond to my mails please do so when it suits you !</p>