Absolutely poor customer service .. stay far away from this company

Computershare dont deserve a 1 star rating .. its a pity i cant add a 0 star rating!

1. Called the call centre to update the banking details for account and at first was told to call back another time, they open till 9pm. 2. second attempt, the 'person' .. i am convinced its a recording said 'hold on i am transferring you to the next available agent' ... and then i waited and then the 'person' says again 'hold on i am transferring you to the next available agent'. this went on for over 10min. 3. third attempt, person answering the call tells me they have high call volumes and to try again. 4. 4th to 7th attempt .. my call is picked up by automatic system and cotinuously rings ... i held on for 10-15min and eventually hung up 5. cant remember what attempt this was ... i call at 8:30pm hoping there wont be high call volumes and the automatic system picks up and says to enter the extension number or wait on the line .... stayed on the line for 15minutes, and hung up.

this is absolutely ridiculous i have emailed ********** over 2 weeks ago and got no response. i have emailed again today.