ABSOLUTE pathetic "service"

<p>TRYING TO VERIFY FICA SINCE 03/04/2017. CONSTANTLY MY DOCS ARE REJECTED! TODAY I RECEIVED ANOTHER EMAIL INFORMING ME THAT MY FICA IS AGAIN REJECTED, EVEN AFTER DOING EXACTLY WHAT YOU REQUESTED AGAIN, AND AGAIN, AND AGAIN. I SPOKE TO THE MANAGER OF THE CALL CENTRE THIS MORNING (IF I REMEMBER CORRECTLY, A MS MORGAN) WHO PROMISED ME A CALL BACK LATER TODAY. I ACTUALLY TOLD HER THAT I DO NOT BELIEVE HER, BECAUSE THE COMMUNICATION FROM YOU IS JUST PATHETIC (IN MY EXPERIENCE ALMOST NON-EXISTENT). EVEN THEN SHE TOLD ME I WILL GET A CALL - AND GUES WHAT? ... OBVIOUSLY NO CALL WHATSOEVER! I AM SICK AND TIRED OF THIS NONSENSE NOW AND WILL TAKE FURTHER STEPS IF THIS IS NOT RESOLVED IMMEDIATELY. HOW CAN A COMPANY BE TRUSTED WITH ONE'S FINANCES AND SHARES IF THEY TREAT A CLIENT LIKE THIS? YOU ARE QUICK TO INFORM US THAT WE WILL NOT BE ABLE TO SELL IF FICA IS NOT VERIFIED. I AM TRYING TO DO SO, AND YOU ARE BEING DIFFICULT. THE MUNICIPAL BILL IS EMAILED TO ME AND I HAVE FORWARDED THE ORIGINAL EMAIL FROM CITY OF CAPE TOWN TWICE BEFORE.</p> <p> </p>