SM
Sindi M
1 reviews | Active since Mar 2021
10 Mar 2021, 09:31
3 Year service request still pending resolution
3 years later and my matter is still not resolved. I locked a call 2018 with Computershare to transfer my late mothers shares and they still have not closed the matter. These are shares that have now been frozen and we not receiving any value from them. I am really not sure what more they want as we have sent them all required documentation.
Helpful (0)
Replies (2)0
Replies (2)
Computershare's replyOfficial
10 Mar 2021, 09:36Dear Sindi
I'm sorry to hear of your frustration after logging your call so long ago. Thank you for bringing this to our attention. We have escalated this internally and asked a representative to investigate and contact you.
We will be in touch soon.
Computershare
I'm sorry to hear of your frustration after logging your call so long ago. Thank you for bringing this to our attention. We have escalated this internally and asked a representative to investigate and contact you.
We will be in touch soon.
Computershare
Best regards,
Computershare's reply10 Mar 2021, 09:36
Official
Dear Sindi
I'm sorry to hear of your frustration after logging your call so long ago. Thank you for bringing this to our attention. We have escalated this internally and asked a representative to investigate and contact you.
We will be in touch soon.
Computershare
I'm sorry to hear of your frustration after logging your call so long ago. Thank you for bringing this to our attention. We have escalated this internally and asked a representative to investigate and contact you.
We will be in touch soon.
Computershare
Best regards,
SM
Sindi M's updateReviewer Update
05 Jun 2021, 11:09Matter resolved, consultant was so helpful. A 3 year pending matter resolved in 2 weeks.
SM
Sindi M's update05 Jun 2021, 11:09
Reviewer Update
Matter resolved, consultant was so helpful. A 3 year pending matter resolved in 2 weeks.