BAD BAD SERVICE OR NO SERVICE

<p>I requested a quote for data recovery from cape town office and this company totally lost my hard drive. I mean the one I gave them to the recovery. </p> <p> </p> <p>What's made me really angry was tha they.tried to give me a wrong hard drive for another customer with scratched off serial numbers. </p> <p> </p> <p>Fortunately for me I had copied the picture of.my hard drive. </p> <p> </p> <p>I tried to get the audience of a manager or anyone in management to escalate this issue but NO one can help. </p> <p> </p> <p>I hate the negligence of losing the volume. </p> <p> </p> <p>I hate the quality of the communication I have with this company. </p> <p> </p> <p>I also hate now the fact that there is no escalation process. </p> <p> </p> <p>This has been happening since January. </p> <p> </p> <p>I wonder what kind of Data Recovery company looses a customer's volume. </p> <p> </p> <p>Dr40912</p>