Bad Customer Service

<p>Recently I'm sensing complacency from "management".<br />Their turnaround time is a variable, no feedback, poor customer relationship , and some of us are being undermined based on interactions, simply because we keep calm and civil.</p> <p>I'm yet to get a resolution for a case which I raised on the 31st May 2017.</p> <p>Yes, their pricing is reasonable, but their quality of service needs to be audited internally...</p>