DISGUSTED IN LACK OF TAKING RESPONSIBILITY FOR OWN MISTAKES

Lockdown was in full swing and my income had be halved. I panicked and looked for a loan to cover my expenses. I came upon Compucredit and filled in the application form. This was the 5th of May 2020. Later that day, I realised that I was overreacting and should just contact my creditors and explain my situation. I then cancelled this application with them and received an email from them saying the Cancellation ticket was received and in process. I then heard nothing from them until 21 October 2020, almost 6 months later!! Saying that this is the final notice - FINAL!!!! - I hadnt heard from them in 6 months!!. I owed them R1200????? I have subsequently been hounded and abused for this money and is now R1400. I have sent numerous emails with proof that I cancelled and attached their "ticket" to the emails. I eventually got to speak to someone called Chanelle who gave me the email address of *** to send the proof once again. This email obviously bounced back as incorrect. I am at my wits end with this company and their bombarding of emails with "FINAL NOTICE, SUMMONS ISSUED" *******. I am hoping that reporting them on a public portal will get them to wake up to the fact that they cannot treat people like this. If this was my error, I would pay, but I am so sorry. Discovering that your computer ticketing system did not work after 6 months does not give you the right to blame the consumer, who did her part in the process. Lets see who responds to this.