Disappointed in the service

<p>I had put a claim in for the Dentist for my two kids - they paid the money in and there was a R130 left over, didn't know that i was not allowed to use that money. Any ways, cut the story sweet and short, i paid the R130 back to them. Then they took a took a double debit order off. And they said that was to cover for the premier for now, really. Every time i explain the story, they have differnt call centre agents calling me back. They don't know what to say or they just say, we are a ware of your complaint, we will get our supervisor to call you... Really, they take there time.</p>