Shocking - Poor Service Compeg Managing Agent

The level of service from Compeg Managing Agent is shockingly poor and regrettable. Simple Queries can go on for months without resolution. Entire team cannot assist but only the one person , The Portfolio manager . I have not received monthly invoices for almost 6 months. I eventually received them after months of email requests and calls. I am beyond infuriated with the horrible and unprofessional service from not only our designated portfolio manager but the entire Compeg team , . It is now the end of May and I have still not received a bill for both April 2022 and May 2022 . My first months bill has not been pro-rata'd as per date of registration. I have called incessantly , both the Managing Director and whomever else I was told is in charge and left messages but calls are never returned. Seems like there is never a senior staff member on duty or available to assist. The receptionist ladies don’t take messages nor pass on messages and refuse to share any contact details of any other employees who may be able to assist. Their only helpful advice is , “ talk to yr portfolio manager. “ No inclination to assist in anyway whatsoever. Invoices are not sent out but arrears letters are .