shocking service

Placed a order for four sheets of mirror on the 6 may 2015 to be told they need payment before delivery which is eexpected.i was told if I make payment before 4 pm on the 6 may that I would have delivery by 11 am on the 7 may after many phone calls and complaints its 2 pm on the 7 may and still waiting for memy delivery. Every consultant I speak to has a different story as to where my delivery is.my client instructed me that his shop has to be open by 2 pm on tge 7 im now on R200 a hour penalties due to compass glass being so late with there delivery as my client can not open his store to the public and im costing him mmoney.the service is completely unacceptable and I will not recommend anyone to use them as ther service is shocking.