MF
MONIQUE F

1 reviews | Active since Aug 2020

25 Aug 2020, 21:29

Worst Experience and Service Received

Right from the start I received terrible service from the company.

All the communication with the company is automated. It is like dealing with a computer. None of the the services promised in the packaged I purchased except for the company registration where fulfilled without a fight.

I am still waiting for Nedbank to phone me regarding the company bank account.

I have waited for over a month for the company website and email addresses to be set-up only to have them draw-up some random website without even discussing my requirements with me.

I have not received ONE phone call from the website department regarding the website requirements even after requesting them to contact me more than 7 times in the last 5 weeks.

It has been an absolute frustration dealing with this company.

I have received terrible to non-existent service.

0
Replies (1)
Company Partners
Company Partners's reply26 Aug 2020, 08:00
Official
Morning Monique we are sorry to hear about your experience, our quality manager will urgently look into this and provide feedback. Regards Ilana Steyn