NK
Nhlanhla K

1 reviews | Active since Oct 2019

07 Oct 2019, 11:47

WORSE SERVICE FROM COMPANY PARTNERS

Worse service after giving compliments to Philasande,we have been waiting for such a long time to receive our website from Company Partners . The worst moved ever made was to really give compliments cause everything is delayed if not delayed than whenever we call to speak to our consultant we are told to wait on the line ,their currently on calls or not even in at the moment. We usually call ask Wendy to transfer us to either Zandile or Philasande but we never speak to them as she will say(Wendy) she will take my details down and make sure that I call from either two. What disgusts us the most is that if they want money from our account we will be called all the time and get notifications on our email and sms but they fail to do things right. We paid for our CSD but till this point we haven’t received anything and this has been from a month or two back. I’m tired of these unprofessional people because we getting held up from doing our job. Company partners really need to think twice about this business,cause it’s really frustrating to deal to hold backs .

0
Replies (5)
Company Partners
Company Partners's reply07 Oct 2019, 12:09
Official
Dear Nhlanhla we apologise for the experience and will ask our quality manager - Amore, to urgently investigate and take the necessary action to get this resolved for you. We will provide update herein as soon as possible. Regards Ilana Steyn
NK
Nhlanhla K's update07 Oct 2019, 12:15
Reviewer Update
We were promised to speak to Amore and Ilana before. When we try to speak to them the consultants always say they’re in the meeting and we will be called back. All we want is our website as promised our csd as promised!!
Company Partners
Company Partners's reply07 Oct 2019, 12:23
Official
Thank you, this is Ilana Steyn (Managing Director) i will immediately escalate this for you. Our HR Manager will also take the necessary steps herein
NK
Nhlanhla K's update07 Oct 2019, 21:56
Reviewer Update
Thanks for the website, after we complained on hello peter you guys managed to do our website as promised. But the contact details can’t only be Lungile Blose, there are 3 directors in our company. I hope this can be fixed as soon as possible. The CSD has not been complited as well, please assist as promised!

Nhlanhla K, co Director of LansCleaningSuppliers
Company Partners
Company Partners's reply08 Oct 2019, 10:01
Official
Thank you Nhlanhla, we are waiting on CSD codes to be released, as soon as we have the information that can be completed as well. Melody and Amore from our offices are in contact with your business partner. Hope to have update soon. Regards Ilana Steyn