CF
Charles F
1 reviews | Active since Nov 2018
10 Jun 2022, 15:01
Takes your money, but does not take your call.
Company Partners requested a payment to be made on Monday the 6th of June 2022, I made the payment and the still disconnected my service this morning (10th of June 2022.)
I have been placed on hold for nearly 10 minutes everytime i call.
The consultant Reyhanah said she would call me back to sort it out. nothing has been done.
I would like answers as to why I can not get hold of anyone?
Helpful (0)
Replies (3)0
Replies (3)
Company Partners's replyOfficial
13 Jun 2022, 10:24Good day Charles We apologise for the experience and will ask Chad to urgently address this for you. Regards Ilana Steyn
Company Partners's reply13 Jun 2022, 10:24
Official
Good day Charles We apologise for the experience and will ask Chad to urgently address this for you. Regards Ilana Steyn
CF
Charles F's updateReviewer Update
13 Jun 2022, 12:49It's not Chad who I want to speak too, I told him to get you to Phone me.
CF
Charles F's update13 Jun 2022, 12:49
Reviewer Update
It's not Chad who I want to speak too, I told him to get you to Phone me.
Company Partners's replyOfficial
13 Jun 2022, 13:20Thank you Charles, he informed us of your request and we will be in contact shortly.
Company Partners's reply13 Jun 2022, 13:20
Official
Thank you Charles, he informed us of your request and we will be in contact shortly.