DELAY TACTICS - deceived on a purchase and refusing a JUST Refund

A week later and I still do not have a feedback on the deceptive product purchase and refusing me MY refund. I don't want further phone calls other than my refund. If you don't want to refund me, please put it in writing !

I requested a service from this now ********* service provider. Do my VAT application - a simple request with a price next to it! Then the false advertising starts - to carry on with the VAT registration process you MUST purchae another SUBSCRIPTION product for R2,000. To which I declined and cancelled. You cannot coerce me to pay extra when you advertised for something else Then when I request for a refund they share a refund policy and force me to take up another product! How would I even trust you with another product???

Interestingly & now confirmed from the lack of progress response - only non-Blacks are taken seriously and given satisfactory service