Company Partners Don't Care About Their Clients Relations

Company Partners are perhaps in over their heads as they offer a one-stop-shop service offering and fail to deliver quality customer care.

For the past week now I have been experiencing unacceptable and what I deem to be unprofessional customer service behavior, to say the least. To add insult to injury I was also met with microaggression by Darren Becker from the Branding Department, when I called them out on disregard to my concerns on principal.

Company Partners has an automated gatekeeping system with a 24-hour turnaround strategy when responding to emails. I have waited since last week Wednesday (9 Sept '20) to resolve a request to migrate my domain. Almost a week later I still desire to see resolve.

Instead, I am being spoken down to, dismissed, and met with sarcasm by Darren. I am in the profession of Human Capital Development, I train people on Customer Care and Communication Skills, and by my scorecard, they are deemed not-yet-competent.

Think twice before you sign up with Company Partners. Their service offering is alluring and they may sell you convenience, but their after-sales care leaves tonnes to be desired for.

If you are a self-respecting entrepreneur or aspiring entrepreneur, look further than Company Partners. I have recommended numerous people to them and we all have similar experiences when it comes to after-sales service.