Atrocious Service at Company Partners

This company is stuffed full of people with little or no IQ and EQ. They made me pay for addition of new directors and then disappeared for almost two months. Their consultant, Reyhanah Martheze is one of the worst. After paying for new directors addition in 28 November 2023, she told me everything was good to go and she would file this with the CIPC. She then disappeared and resurfaced this week only on Tuesday, 2 January, 2024. This is after my making incessant follow ups with her. I had sent her like seven follow up emails in the intervening period between like 3 December 2023 to 2 January 2024 with absolutely no response. The emails were copied to other consultants and none of them dared respond. There was no "out of office" response, neither did the other people copied in the email act on my emails. Nothing! Imagine filing documents for your company and having no response from the company you paid for that service? The first thing you think is you've been ****med.

When she finally crawled out of her hole, she wouldn't take my calls and I had to pass on a message to Company Partners call centre to her, this pathetic lady had the audacity to tell me that I hadn't paid for renewal of annual returns. Imagine, she waited almost two months to let me know of this?

The manager, Cynthia, who was equally rude, condescending and has a fami**** spirit like in my previous life we were old friends or something, had the gall to tell me that I should know that they can't file any changes without renewal of annual returns. How unprofessional is this? She also proceeded to highlight that I had not sent an appointment letter of the new directors which I had done, both through their system and also equally forwarded this letter to our Rude Reyhanah by email. She also tried to talk down on me as if I was her child saying further, that I should know that any ID documents for CIPC filing needs to be certified. How is that for covering up for your *********** and rude staff when the client was never informed of this? So now we are supposed to take a course at university called "Understanding Procedures at Company Partners"??? How did they take my money for addition of directors and not tell me that I needed to pay for annual returns first? How did they file the new directors documents and pay CIPC without informing me that the IDs needed to be certified. I won't even go into detail as to the number of times I called in at their company and got either cut off or simply got disconnected. Their system is also updated with wrong information so they will inform you that you are not in their system via your mobile number when you have been working with them for over three years. It was only until I figured out that I should try identification by my email address that they were finally able to get going.

If you are thinking of using this company, please stay away with a ten foot barge pole!