WE HAVE NO ELECTRICITY, OUR FOOD IS GOING OFF. ROOF DAMAGED, HEALTH & SAFETY RULES BROKEN.

Unit D118, Bothasig Gardens.

We have no electricity since 05h00 this morning. We called the after hours number and no answered and we assumed that the person working that line may be asleep. At 08:00 we walked to the security gate to try and see if we can plug in the portable box there however it is still did not work. My husband walked back then called the after hours number again, a gentleman answered, he explained the situation to him and the gentleman who answered said that he would need to call his office and find out whether he should drive out or whether he will would do it the next day. We called him again at 09h30, no answer. At about 10h35 he calls to say that he is at Bothasig Estate, both my husband and I are busy running errands. My husband calls me while I’m at Checkers in Bothasig Mall to hurry home as the contractor is there. A few minutes later my husband calls me to find out how far I am, I tell him that I’m entering the estate however I don’t see anyone here. My husband calls the contractor and tells him that I’m at the estate, the contractor says okay and confirms that he is on his way.

30 minutes passes by and no sign of the contractor, I call my husband and he is shocked that he is still not here. He calls the contractor and he says he left and is sending other people. My husband then questioned why he said he was on the premises when he called him earlier and does not get far.

I request that my husband shared the contractors number with me and he does. I call him and advise that I’ve been waiting for over 30 minutes and he still not here. I’m worried about my food that will go off because of this issue. He rudely says “Mam I was there and it’s not my job to wait for you.” I then questioned who setup the time with him or confirmed availability that he just decided to pitch? I also explained that all my husband asked for was a few minutes as I was busy with shopping at Checkers. He said he left and that’s it. I told him that we had been calling since the early hours of the morning and if the matter is not sorted out then I’d report him.

Another 30 minutes passed and I called him again and he insisted that he was here and would not talk further. He dropped the phone several times.

WE HAVE NO ELECTRICITY, OUR FOOD IS GOING OFF.

What upsets me about this is that a month ago we also struggled getting assistance with a leaking roof. Whenever it rains the roof leaks, it took the 2 weeks to resolve the matter. Our roof is also damaged as a result and we are forced to stay in such condition. This is not safe even Health and Safety regulations are being broken.

I am taking this further and will be reporting this to department and health & safety to come inspect these grounds and conditions. My food is going and someone is definitely going to pay for this and it’s not me