cL
carmenita L

1 reviews | Active since Aug 2015

08 Oct 2020, 16:42

Pathetic services - no deposit paid back after moving out

We have given our notice to vacate on the 13/07/2020 and moved out on the 31/08/2020 NO ONE has contacted us back regarding our deposit. There was no hesitation when deducting our rental amount but now its a struggle to pay back our deposit. Pathetic services

0
Replies (1)
Communicare
Communicare's reply22 Nov 2021, 17:08
Official
Hello Carmentia, We sincerely apologise for the lag in processing your deposit refund and not communicating the process with you timeously. I have engaged with our finance department and they have provided me with proof of your refund which was processed on 30/10/2020.