Chronicles of a Windscreen Fiasco

Prepare yourselves for a reality check. On October 23, 2023, I visited your Bedfordview branch, expecting a simple windscreen replacement. Little did I know, it was the beginning of a tragic comedy.

Every week since then, it's been a circus of spontaneously cracking windshields and water leaks. I've given you more chances than you deserve to fix your shoddy work, but it's clear you're out of your depth.

The grand finale occurred on November 18. I graced your establishment once again, not by choice but by sheer necessity, to deal with a water leak that turned my car into a DIY fish tank. I'm done playing this game.

Let's talk about your star performer, Mr. Raymond(fitment technician )(i even know your technicians by name that is how often i have visited your branch)). I warned him about potential interior damage during the replacement. Instead of taking heed, he decided to channel his inner Picasso with a reckless application of black silicone. Picasso, unfortunately, would be appalled.

When I called him out on it, he pulled a classic Frank Underwood move - deflection. Suddenly, my rearview mirror locking mechanism is to blame. It was fine until he got his hands on it. . Your team couldn't install a windscreen properly if their lives depended on it. I only used you because I wanted to avoid making insurance claims for a windscreen but at the end of the day I ended up using my insurance company for a new windscreen and have not had the horrible nightmare I had with your company

May your future endeavours be more successful than this spectacle.