unreliable service

I paid in february 2021 for readymix (about 90k). they are unreliable, and did not send the order on time. They delayed, and made excuses, resulting in me losing almost a week. was forced to order at a higher price from another supplier. Then i could not get a refund, due to constant excuses they wanted to audit their books, to make sure that i had paid them the claimed amount. I finally decided to use them for the credit, since they refused to refund me after almost 3 months. So i placed an order for the available credit. their delivery was very slow, around 4 trucks arrived to pour over a period of about 4 hours.. the pump was left waiting for almost 45 minutes at a time. They packed the pump and left, before the pour was complete, saying that they had another pour to go to.

unreliable company. I have the paperwork to prove my allegation. do not deal with them if time and punctuality is important to your project.