Re: Catheter Order and Delivery ConfirmationUrgent Follow-Up: Outstanding Navi Male Catheter Order – Size 14

Dear Ms Onke,

I am following up regarding my order for Navi male catheters, size 14, which was placed on 01 September 2026 both via email and telephonically.

To date, I have not received the supplies or any confirmation regarding the status of the order.

Please could you urgently confirm whether the order has been processed and advise when I can expect delivery.

I would appreciate your prompt assistance, as these supplies are required urgently.

Kind regards,

Very concerned patient being deceived inappropriately