Coloplast: what an awful business to have to deal with

Wow, dealing with this company is a truly unpleasant experience. They are totally uncaring of the needs of customers, slow, don’t respond to enquiries unless repeatedly reminded. Two weeks to just get an invoice! Let alone secure delivery.

No sense of urgency despite the knowledge of what product shortages might mean to the customer. And equally unhelpful when it comes to queries from medical aid.

My experience has been confirmed/corroborated by the three stoma care nurses that I have dealt with.

The products might be excellent (I have no basis for comparison but they seem good) but I would try to find an alternative supplier/manufacturer if I had to continue using such products.